Algifar, Maulana Firdausi (2024) PENGARUH ELEKTRONIK WORD OF MOUTH DAN CITRA MEREK TERHADAP MINAT BELI SMARTPHONE SAMSUNG (Survey pada Masyarakat Kabupaten Kuningan). S1 / D3 thesis, Universitas Kuningan.

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Official URL: https://rama.uniku.ac.id

Abstract

Penelitian ini bertujuan untuk menginvestigasi pengaruh elektronik word of mouth dan citra merek terhadap minat beli smartphone Samsung di Kabupaten Kuningan. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif dan analisis deskriptif. Penelitian ini menggunakan kuesioner dengan skala interval sebagai instrumennya. Populasi penelitian ini yaitu masyarakat kabupaten Kuningan yang mengetahui produk smartphone Samsung yang jumlahnya tidak diketahui, maka sampel ditentukan menggunakan Formula Lemeshow, sampel yang diambil sebanyak 100 responden dengan pengambilan sampel nya menggunakan teknik non probability sampling. Sampling yang digunakan dalam penelitian ini adalah purposive sampling. Hasil penelitian menunjukan bahwa : (H1) elektronik word of mouth berpengaruh positif dan signifikan terhadap minat beli, (H2) citra merek berpengaruh positif dan signifikan terhadap minat beli, (H3) elektronik word of mouth dan citra merek berpengaruh secara simultan terhadap minat beli. Hasil penelitian ini diharapkan dapat memberikan wawasan yang lebih mendalam tentang faktor-faktor yang mempengaruhi minat beli smartphone Samsung di Kabupaten Kuningan.
Kata kunci: elektronik word of mouth, citra merek, minat beli.

This research aims to investigate the influence of electronic word of mouth and brand image on purchase intention of Samsung smartphones in Kuningan Regency. The research method used in this research is quantitative research and descriptive analysis. This research uses a questionnaire with an interval scale as the instrument. The population of this research is the number of people in Kuningan Regency who are aware of Samsung smartphone products is unknown, so the sample was determined using the Lemeshow Formula, the sample taken was 100 respondents with sampling using non-probability sampling techniques. The sampling used in this research was purposive sampling. The research results show that: (H1) electronic word of mouth has a positive and significant effect on purchase intention, (H2) brand image has a positive and significant effect on purchase intention, (H3) electronic word of mouth and brand image have a simultaneous effect on purchase intention. The result of this reseach are expected will provide deeper insight into the factors that influence interest in buying Samsung Smartphones in Kuningan Regency.
Keyword: electronic word of mouth, brand image, purchase intention.

Item Type: Thesis (S1 / D3)
Uncontrolled Keywords: elektronik word of mouth, citra merek, minat beli
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: S.E Maulana Firdausi Algifar
Date Deposited: 24 Sep 2024 04:34
Last Modified: 24 Sep 2024 04:34
URI: https://rama.uniku.ac.id/id/eprint/1016

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