Apriansyah, Rian (2026) PENGARUH DIGITAL MARKETING, INOVASI PRODUK DAN PENGALAMAN KONSUMEN TERHADAP MINAT BELI ULANG KONSUMEN SAGOFF COFFE. S1 / D3 thesis, Universitas Kuningan.

[thumbnail of ABSTRAK] Text (ABSTRAK)
ABSTRAK.pdf

Download (993kB)
[thumbnail of BAB I] Text (BAB I)
BAB I.pdf

Download (330kB)
[thumbnail of BAB II] Text (BAB II)
BAB II.pdf
Restricted to Repository staff only

Download (365kB) | Request a copy
[thumbnail of BAB III] Text (BAB III)
BAB III.pdf
Restricted to Repository staff only

Download (313kB) | Request a copy
[thumbnail of BAB IV] Text (BAB IV)
BAB IV.pdf
Restricted to Repository staff only

Download (508kB) | Request a copy
[thumbnail of BAB V] Text (BAB V)
BAB V.pdf

Download (117kB)
[thumbnail of DAFTAR PUSTAKA] Text (DAFTAR PUSTAKA)
DAFTAR PUSTAKA.pdf

Download (192kB)
[thumbnail of LAMPIRAN] Text (LAMPIRAN)
LAMPIRAN .pdf
Restricted to Repository staff only

Download (3MB) | Request a copy
Official URL: https://rama.uniku.ac.id

Abstract

Di era digital saat ini, media sosial muncul sebagai salah satu alat pemasaran yang paling efektif bagi para pelaku bisnis, termasuk kedai kopi. Penggunaan situs media sosial seperti Facebook dan Instagram memungkinkan kedai kopi menjangkau khalayak yang lebih luas dan membangun hubungan yang lebih kuat dengan pelanggan melalui interaksi yang akrab dan jangka panjang. Hal ini sejalan dengan penelitian yang menunjukkan bahwa media sosial dapat meningkatkan kesadaran masyarakat dan berdampak signifikan terhadap keputusan pembelian mereka.Metode penelitian yang digunakan dalam penelitian ini adalah metode deskriptif dan metode verivikatif.Penelitian ini menggunakan empat variabel yang terdiri dari tiga variabel independen (bebas) yaitu Digital marketing (X1) inovasi produk (X2) dan pengalaman konsumen (X3). Dan satu variabel dependen (terikat) yaitu minat beli ulang (Y). ke empat variabel tersebut dianalisis dengan menggunakan analisis regresi berganda untuk mengetahui hubungan antar variabel sehingga dapat diketahui hipotesis yang diajukan tepat atau tidak. Berdasarkan pengujian hipotesis secara simultan menunjukan bahwa Digital Marketing, Inovasi Produk dan Pengalman Konsumen secara bersama-sama berpengaruh terhadap Minat Beli Ulang Konsumen. Berdasarkan nilai koefisien determinasi, penelitian ini memiliki nilai 0.237. Dimana hal ini memilki arti bahwa pada penelitian ini variabel independen Digital Marketing, Inovasi produk dan Pengalaman Konsumen memiliki pengaruh sebesar 23,7%. Sehingga senilai 76,3% dijelaskan oleh variabel lain yang tidak diteliti dalam penelitian ini.1. Secara simultan, digital marketing, inovasi produk dan pengalaman konsumen berkontribusi secara signifikan dalam memengaruhi minat beli ulang. Artinya secara bersama sama berpengaruh signifikan terhadap minat beli ulang. 2. Digital marketing berpengaruh positif dan signifikan terhadap minat beli ulang.3. Inovasi produk juga berpengaruh positif dan signifikan terhadap minat beli ulang. 4. Pengalaman konsumen tidak berpengaruh signifikan terhadap minat beli ulang.

In today's digital era, social media has emerged as one of the most effective marketing tools for businesses, including coffee shops. The use of social media sites such as Facebook and Instagram allows coffee shops to reach a wider audience and build stronger relationships with customers through intimate and long-term interactions. This is in line with research showing that social media can increase public awareness and have a significant impact on their purchasing decisions. The research method used in this study is a descriptive method and a verification method. This study uses four variables consisting of three independent variables (free), namely Digital marketing (X1), product innovation (X2), and consumer experience (X3). And one dependent variable (bound), namely repurchase interest (Y). The four variables were analyzed using multiple regression analysis to determine the relationship between the variables so that the proposed hypothesis can be determined whether or not it is correct. Based on simultaneous hypothesis testing, it shows that Digital Marketing, Product Innovation and Consumer Experience simultaneously influence Consumer Repurchase Intention. Based on the coefficient of determination value, this study has a value of 0.237. This means that in this study the independent variables Digital Marketing, Product Innovation and Consumer Experience have an influence of 23.7%. so 76.3% is explained by other variables not examined in this study. 1. Simultaneously, digital marketing, product innovation and consumer experience contribute significantly in influencing repurchase intention. This means that together they have a significant influence on repurchase intention. 2. Digital marketing has a positive and significant influence on repurchase intention. 3. Product innovation also has a positive and significant influence on repurchase intention. 4. Consumer experience does not have a significant influence on repurchase intention.

Item Type: Thesis (S1 / D3)
Uncontrolled Keywords: Digital Marketing, Inovasi produk, Pengalaman Konsumen, Minat Beli Ulang. Digital Marketing, Product Innovation, Consumer Experience, Repurchase Intention
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HC Economic History and Conditions
H Social Sciences > HG Finance
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: S.E Rian Apriansyah
Date Deposited: 02 Mar 2026 07:11
Last Modified: 02 Mar 2026 07:11
URI: https://rama.uniku.ac.id/id/eprint/4788

Actions (login required)

View Item
View Item