Oktovyalita, Hania (2025) PENGARUH BRAND AMBASSADOR DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN PRODUK PELEMBAB POND'S MELALUI BRAND IMAGE SEBAGAI VARIABEL MEDIASI (Survei Konsumen di Kabupaten Kuningan). S1 / D3 thesis, Universitas Kuningan.

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Official URL: https://rama.uniku.ac.id

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis adanya Pengaruh Brand Ambassador dan Kualitas Produk Terhadap Keputusan Pembelian Produk Pelembab Pond’s Melalui Brand Image Sebagai Variabel Mediasi. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan analisis deskriptif dan verifikatif. Populasi dalam penelitian ini yaitu pengguna pelembab Pond’s di Kabupaten Kuningan. Sampel yang digunakan dalam penelitian ini yaitu 190 responden. Teknik pengumpulan data menggunakan kuesioner dengan skala pengukuran yang digunakan interval yaitu skor 1-10. Analisis data menggunakan SEM-PLS dengan bantuan software SmartPLS 4.0. Hasil penelitian ini menunjukkan bahwa 1) Brand ambassador berpengaruh positif dan signifikan terhadap keputusan pembelian 2) Kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian 3) Brand image berpengaruh positif dan signifikan terhadap keputusan pembelian 4) Brand ambassador berpengaruh positif dan signifikan terhadap brand image 5) Kualitas produk berpengaruh positif dan signifikan terhadap brand image 6) Brand image tidak dapat memediasi pengaruh brand ambassador terhadap keputusan pembelian 7) Brand image dapat memediasi pengaruh kualitas produk terhadap keputusan pembelian.
Kata Kunci: Brand Ambassador, Kualitas Produk, Brand Image, Keputusan Pembelian.

This study aimed to determine and analyze The Influence of Brand Ambassador and Product Quality on Purchasing Decisions of Pond's Moisturizer Products Through Brand Image as an Mediating Variable. The method used in this study was a quantitative method with descriptive and verification analysis. The population in this study were Pond's moisturizer users in Kuningan Regency. The sample used in this study was 190 respondents. The data collection technique used a questionnaire with a measurement scale used interval, namely a score of 1-10. Data analysis used SEM-PLS with the help of SmartPLS 4.0 software. The results of this study indicated that 1) Brand ambassadors had a positive and significant effect on purchasing decisions 2) Product quality had a positive and significant effect on purchasing decisions 3) Brand image had a positive and significant effect on purchasing decisions 4) Brand ambassadors had a positive and significant effect on brand image 5) Product quality had a positive and significant effect on brand image 6) Brand image could not mediate the influence of brand ambassadors on purchasing decisions 7) Brand image could mediate the influence of product quality on purchasing decisions.
Keywords: Brand Ambassador, Product Quality, Brand Image, Purchasing Decision

Item Type: Thesis (S1 / D3)
Uncontrolled Keywords: Kata Kunci: Brand Ambassador, Kualitas Produk, Brand Image, Keputusan Pembelian. Keywords: Brand Ambassador, Product Quality, Brand Image, Purchasing Decision
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: S.E Hania Oktovyalita
Date Deposited: 07 Nov 2025 03:18
Last Modified: 07 Nov 2025 03:18
URI: https://rama.uniku.ac.id/id/eprint/3737

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